How do I charge my Mirabook? How long is the battery life?
The Mirabook is provided with a USB Type-C charger and once it is fully charged you can use your Mirabook for more than 10 hours.
Last updated: September 01, 2017 02:43
How much will I pay for the delivery costs?
You normally pay $15 of delivery costs for one Mirabook, but if you buy several or others adds-on our delivery fees apply on the weight of the total package. Depending also where do we have to ship your package.
Last updated: September 01, 2017 02:45
What if I have a doubt about the products or its uses?
You can feel free to email us here: [email protected]. We will reply to you within 24 hours to help you and guide you.
Last updated: September 01, 2017 02:48
What is the layout that I get with my Mirabook?
The keyboard is basically a QWERTY but you can change the layout on the add-ons page for an AZERTY or QWERTZ.
Last updated: September 01, 2017 04:35
When will I receive my order?
In April/May 2018
Last updated: December 19, 2017 04:57
What are the compatible Smartphones?
Only Usb type-C and DisplayPort smartphone are compatible with the Mirabook.
Click here to check your device’s compatibility
The adapter will allow any USB type C devices to be fully compatible.
Last updated: March 07, 2018 09:58
Current Estimated Shipping Date: December 2018
Last Updated At: 10/29/18What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.